UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for people forced to flee their homes because of conflict and persecution. UNHCR was established by the General Assembly of the United Nations in 1950 in the aftermath of the Second World War to help the millions of people who had lost their homes. 

Today, UNHCR works in 136 countries. We provide life-saving assistance, including shelter, food, water and medical care for people forced to flee conflict and persecution, many of whom have nobody left to turn to. We defend their right to reach safety and help them find a place to call home so they can rebuild their lives. Long term, we work with countries to improve and monitor refugee and asylum laws and policies, ensuring human rights are upheld.

The Evaluation Office regularly analyzes and interprets the work we do as UNHCR, to help us deliver better services and results for refugees, stateless persons, internally displaced people and other persons of concern.

Continuously reviewing our operations enables us to assess the effectiveness of our work, learn from experience and improve the development of policies, strategies, programmes and projects.