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Strategic/Thematic 2021
Evaluation of the organizational culture in peacekeeping operations
Agency
United Nations Office of Internal Oversight Services

Overview

The evaluation of the organizational culture in peacekeeping operations assessed the extent to which organizational culture in 14 peacekeeping operations was aligned with the normative framework of the United Nations and supported the effective functioning of the missions. It focused primarily on mission personnel’s perceptions about selected dimensions of organizational culture, which included leadership and management; accountability, ethics and integrity; teamwork, collaboration and information-sharing; risk appetite; sensitive issues and gender. Perceptions on
organizational culture diverged depending on mission component, gender, staff level and duty station. Uniformed personnel were generally more positive about the organizational culture in their mission compared with civilian staff. Female international civilian staff consistently expressed the lowest levels of satisfaction across cultural elements.

Overall, in part owing to their difficult operating environments and internal diversity, the existing perceptions about organizational culture in missions were not fully aligned with the high standards adopted by the Organization and need to be improved to fully support the effective functioning of missions.

Report Details

Year Published 2021
Type Strategic/Thematic
Theme/s Peace and security
Joint No
Partner/s N/A
SDG/s
SDG16 - Peace, Justice and Strong Institutions
Focal Point Email ied@un.org
Managed by Independent Evaluation Office Yes
Geographic Scope Global

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Evaluation of the organizational culture in peacekeeping operations
2021

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