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Exploration of Social Media Listening application in Real Time Assessment of UNICEF response to Covid-19
Overview
UNICEF ECARO Evaluation Section has commission Real-Time Assessment (RTA) of the response of the United Nations Children’s Fund (UNICEF) to COVID-19 in the Eastern Europe and Central Asia Region (ECAR). The RTA exercise has consisted of two rounds: RTA-1 and RTA-2. RTA-1 focused on the earlier stage of the COVID-19 response between March and October/November 2020 and aimed to give a broad view of UNICEF's response to the pandemic in ECAR across all areas of UNICEF country office’s response. RTA-2 aims to provide an in-depth understanding of UNICEF’s pandemic response in two areas: education and social protection. Part of the work of both RTA-1 and RTA-2 was a so-called natural language processing (NLP) component. In RTA-1, the NLP work focused on analysing a static text corpus of documents provided by ECARO that detailed the UNICEF response to the ongoing pandemic in ECAR. In RTA-2, the focus was to switch from an analysis of this static corpus to a more ‘real-time’ analysis of text derived from the internet and—more specifically—social media. This exploratory exercise is important to understand the extent to which SML data can be used for evaluation purposes. The report will produce methodological recommendations for the ECARO Evaluation Section.
Report Details
| Year Published | |
| Type | |
| Joint | No |
| Partner/s | N/A |
| Consultant name | |
| Agency Focal Point | Saltanat Rasulova |
| Focal Point Email | srasulova@unicef.org |
| Managed by Independent Evaluation Office | No |
| Geographic Scope | Country |
| Country/ies |
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Exploration of Social Media Listening application in Real Time Assessment of UNICEF response to Covid-19
